Repair Policy

Warranty Coverage:

Premium Repairs:
All premium repairs performed by Strictly Apple are covered by a 1-year warranty.
This warranty covers defects in parts and workmanship related to the specific premium repair conducted.

Basic Repairs:
Basic repairs completed by Strictly Apple come with a 90-day warranty.
This warranty provides coverage for any issues arising from the basic repair work.

Warranty Exclusions:

Previous Liquid Damage: If your device has experienced liquid damage prior to repair, the repair will not be covered under warranty.
Passcode Requirement: To ensure thorough testing and proper functionality post-repair, we require the passcode for your device. Failure to provide the passcode will void the warranty.

Conditions for Warranty Claims:

The warranty period begins from the date of completion of the repair.
Warranty claims must be supported by proof of purchase or repair receipt.
Warranty coverage includes repair or replacement of defective parts or rework of services provided by Strictly Apple.

Data Loss Disclaimer:

Strictly Apple is not responsible for any lost data during the repair process.
Customers are advised to back up their data prior to repair, as we cannot be held liable for data loss.


Strictly Apple reserves the right to assess each warranty claim on a case-by-case basis.
Unauthorized repairs, alterations, or modifications performed by third parties will automatically void the warranty.
For inquiries or to initiate a warranty claim, please contact our customer service team by email: or by phone (614) 944-8073.