Warranty Policy
At Strictly Apple, we are committed to providing high-quality, affordable Apple products. To ensure customer satisfaction, all purchases made through our store come with a 1-Year Non-Accidental Limited Warranty.
What is covered:
This warranty covers defects in materials and workmanship under normal use for a period of 1 year from the date of purchase. If a hardware defect is found and a valid claim is received within the warranty period, we will repair or replace the defective product at no extra cost to you.
What is not covered:
This warranty does not cover:
- Accidental damage (such as drops, spills, or cracks)
- Damage caused by misuse or unauthorized repairs
- Cosmetic damage, such as scratches or dents
- Damage caused by natural disasters (e.g., floods, fires)
- Battery degradation from normal use
- Personal information stored on the device
- Extended warranties can not be purchased for Canadian customers.
How to make a claim:
If you experience any issues with your device within the warranty period, please contact our customer service team at Info@strictlyapple.org with the following details:
- Proof of purchase
- Description of the issue
- Photos (if applicable)
We will provide instructions for shipping the device to our repair center, and any shipping costs for warranty claims will be covered by Strictly Apple.