Warranty Policy

At Strictly Apple, we are committed to providing high-quality, affordable Apple products. To ensure customer satisfaction, all purchases made through our store come with a 1-Year Non-Accidental Limited Warranty.

What is covered:

This warranty covers defects in materials and workmanship under normal use for a period of 1 year from the date of purchase. If a hardware defect is found and a valid claim is received within the warranty period, we will repair or replace the defective product at no extra cost to you.

What is not covered:

This warranty does not cover:

  • Accidental damage (such as drops, spills, or cracks)
  • Damage caused by misuse or unauthorized repairs
  • Cosmetic damage, such as scratches or dents
  • Damage caused by natural disasters (e.g., floods, fires)
  • Battery degradation from normal use
  • Personal information stored on the device
  • Extended warranties can not be purchased for Canadian customers. 

How to make a claim:

If you experience any issues with your device within the warranty period, please contact our customer service team at Info@strictlyapple.org with the following details:

  • Proof of purchase
  • Description of the issue
  • Photos (if applicable)

We will provide instructions for shipping the device to our repair center, and any shipping costs for warranty claims will be covered by Strictly Apple.